Almost 2 hours of non-stop hilarious stories about owning a shop, teaching classes and how to improve the classes you are teaching at your shop using natural progression for beginners to keep them intrigued and coming back. Great information no matter who you are. I am not a shop owner but I do teach classes and honestly the biggest thing Charlotte does to keep people coming back has nothing to do with quilting:) I don't need a class in quilting but I would take one of hers just to hang out with her! Her personality is her biggest selling point and I can ADAPT THAT to my business. I felt my $20 was well spent as I watched her work the room. I realized that I too have that capability but I don't utilize it enough.....stupid being 'overly professional' wins out. Don't get me wrong, professionalism is paramount but does not have to exclude having fun and being myself more, right? So take the classes but learn to read between the lines.
Meet Leigh Layton in fabric form.... Can't you learn a lot about a person through their art? I learned that Leigh has a wonderful sense of humor and loves to play with words. There were plenty of beautiful quilts at Market and this one just tickled my funny bone:) Do you see what I see?